Webroot Auto Renewal: What You Need to Know

When it comes to managing your Webroot subscriptions, there are certain rules and procedures that you need to be aware of in order to avoid any issues. One such important aspect is auto renewal. In this article, we will discuss what happens when your Webroot subscription auto renews and how you can manage it.

Auto Renewal with Webroot

If you purchased your Webroot SecureAnywhere (WSA) subscription through their online store, then your plan automatically renews unless you cancel at least 7 days prior to the end of the current period. This means that once you sign up for a WSA subscription, you will continue to receive protection as long as you don't cancel your subscription.

Managing Your Webroot Subscription

If you decide to change versions or upgrade your WSA subscription, it is important to understand what happens with your keycode. When you renew your subscription, you are provided with a new keycode that replaces the old one. This means that if you have an active subscription and another one that is about to expire, you may end up with two keycodes/subscriptions running simultaneously.

Stopping Auto Renewal

If you want to stop your Webroot auto renewal, you need to contact their support team and ask them to delete your old keycode. However, this needs to be done through the back office, which requires access that is not available to customers like us. In other words, we are limited in our ability to manage our Webroot subscriptions.

In conclusion, auto renewal with Webroot SecureAnywhere is an important aspect of managing your subscription. By understanding how it works and what happens when you change versions or upgrade your subscription, you can avoid any potential issues and continue receiving the protection that you need for your devices.